Refund & Cancellation Policy
All purchases are final — and here is exactly when we put things right anyway.
Last updated 3 October 2026
All sales are final
Plans (Pro Student, Campus Premium) and credit packs give you immediate access to paid AI features, so purchases can't be refunded once payment succeeds — whether or not you use the credits or the remaining days. Please make sure a plan suits you before you buy: the Free plan includes every tool, so you can try everything first.
Cancellation
- Plans don't renew automatically, so there's nothing to cancel — a plan simply ends 30 days after payment, and you're never charged again unless you choose to buy.
- If you stop using Learnsable before a plan ends, the remaining days aren't refunded.
- Deleting your account ends any active plan and unused credits, without a refund.
When we do refund or make it right
- Money left your account but the payment failed — your bank or Cashfree normally reverses it automatically within 5–7 working days.
- You paid but your plan or credits didn't appear — reopen Settings (it re-checks the payment). If it still hasn't appeared, email us your order ID and we'll either activate what you paid for or refund you in full.
- You were charged twice for the same order — we refund the duplicate in full.
- Anywhere else the law requires a refund.
Approved refunds go back to your original payment method through Cashfree, usually within 5–7 working days. Your order ID is in your payment confirmation email and under Settings → Your plan.
Questions or a problem with a payment
Contact us with your order ID and we'll look into it. We acknowledge every complaint within 48 hours and aim to resolve it within 30 days. See also our Terms of Service.
- Grievance Officer
- support@dhronaai.com
- support@dhronaai.com
- Phone
- +91 63832 79480